Refund & Cancellation Policy - Continued
BROWNS Luxury Student Apartment
• If you cancel your Apartment Accommodation booking after an Apartment Bed confirmation
is issued and sent by BROWNS, the Apartment Placement Fee of $220 will be charged as a
cancellation fee.
• If you cancel or postpone your Apartment booking more than four (4) weeks before your
arrival, 100% of the Apartment Accommodation fee and the Room and Key Bond will be
refunded.
• If you cancel or postpone your Apartment booking less than four (4) weeks prior to your
arrival, you will be charged one (1) week's Apartment Accommodation fee and $100 to cover
administration costs.
• If you cancel or postpone your Apartment booking less than two (2) weeks before your
arrival, you will be charged two (2) week’s Apartment Accommodation fee and $100 to cover
administration costs.
• If you cancel or postpone your Apartment booking less than one (1) week before your
arrival, no refunds will be granted.
• Students CANNOT shorten the length of stay nor get refund once arrived.
• No refund will be granted once the student commence their stay.
• If the student is evicted from the apartment due to breach of apartment rules and condition,
student will not be refunded for the remainder of his/ her stay. Apartment and key bond will be
still refunded as long as the apartment condition is in good condition.