I know this might seem confusing, so let me explain a little more. We're always looking for ways to improve the buyer and seller experience. As part of this effort, we sometimes restrict selling privileges, remove listings from our website, or suspend accounts until we can verify certain information. It is understandable that you do not agree with the action that we have taken to protect the community. Most people realize the steps that we take are necessary to keep the eBay Market Place a safer place to buy and sell.
For us to verify the inventory of sellers, we first need to be able to verify the company you are using as well as inventory on hand which is verifiable through invoices, receipts, purchase order, as well as various other forms of documentation.
We have reviewed over the submitted documentation; unfortunately we noticed that it does not fully represent the items that you were listing. Also we were unable to verify the source of the items purchased that were listed for sale on your account.
In order to continue with your appeal, we request that you please resubmit the information as previously requested. For your convenience, I have included the details of our most recent request below:
- Documentation that shows that you purchased the items you recently listed for sale on eBay. This can be manufacturer invoices or receipts. We can't accept photos of the items to fulfill this requirement.