In this study we try to demonstrate the factors influence low
-
cost airline passenger
satisfaction and loyalty. To reach these objectives, the questionnaires were sent to
passengers that located in Don Mueang in
ternational airport, Bangkok, Thailand. A
total number of 400 questionnaires were distributed but only 384 qualified
questionnaires could be analyzed and data analysis was conducted over the results
gathered.
In this chapter, statistical analysis will be
presented using the results of data
analysis in chapter 4 followed by suggestions based on research findings. Suggestions
for future researches and limitations of this research also are reflected. To summarize
the general findings the following as