Full Blocked Style with Open Punctuation
November 14, 2011
Mr. William Kent
45 Blen Road
London, NW2 5PT
Dear Mr. Kent
Thank you for offering to send your repairman, Michael Yost, to service our hotel’s hot tub. I will look forward to seeing him on Wednesday between 7 to 10 a.m.
If, as your aspect, the problem is with the temperature control mechanism, it is my understanding that both parts and labor are covered under the warranty. If the problem is with the hotel’s hot water heater, we are responsible for repairs.
Thank your again for your prompt attention and courteous service.
Yours very truly
Gordon Carabetta
Assistant Manager
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