- Get detailed report problems Open - off work from clients with advice on how to solve basic problems. Coordination or forward it to the parties involved to resolve next.
- Serves as the liaison to clients or within the company. And follow up with the customer Engineer officer.
- Complaint (complaint) from clients or users.
- Troubleshooting Advice In various technical problems to users, including Application Hardware & Software used within the company. The handbook teaches how to use the assignment.
- Satisfaction survey on after-sales service. by the use of customer inquiries.
- Support data served to update customer information into the Customer's company.
- Acts as Admin (internal departments) responsible for various documents, cash - paid devices, notifications schedule meetings, brief job duties as assigned.