Finally control is needed to make sure the restaurant reaches its goal. When the manager notices that an employee is not providing the service that is required then that employee might need to be reprimanded or possibly terminated. At the same time the manager needs to attend to the displeased customer to try and rectify the situation. Taking care of the customer’s unpleasant experience can help to ensure their return which is the company’s goal.
Managers must always remember that the success of the business is important because if the business fails then they fail. Practicing the four concepts of management is crucial to the success of the business as well as that of the manager. Having a plan, being organized and a good leader is important, however, unexpected things might happen and a manager must be able to take control of the situation in order to achieve the company’s goal.