Influenced by social exchange tenets, work relationships are more enduring in collaboration systems than in compliance systems. Reciprocity is the most widely recognized form of social exchange (Cropanzano & Mitchell, 2005), compelling employees to be mindful of both the longer-term obligations and immediate effects of helping acts. The motivation to provide help involves relational benefits (e.g., social support) as well as instrumental ones (e.g., knowledge and advice). However, the preeminence of reciprocity diminishes the self-interested bargaining associated with market pricing climates, and instead emphasizes that the actions of one person are tied with another’s actions over time (Molm, 2003). Maintaining balanced exchanges is important, allowing parties to better manage relational indebtedness incurred during exchange cycles. Because reciprocity is integral to equality matching climates, the justice norm by which employees evaluate the fairness of their exchange relationships is equality of input (Fiske, 1992). As employees determine they are treated well in helping exchanges with others,
Influenced by social exchange tenets, work relationships are more enduring in collaboration systems than in compliance systems. Reciprocity is the most widely recognized form of social exchange (Cropanzano & Mitchell, 2005), compelling employees to be mindful of both the longer-term obligations and immediate effects of helping acts. The motivation to provide help involves relational benefits (e.g., social support) as well as instrumental ones (e.g., knowledge and advice). However, the preeminence of reciprocity diminishes the self-interested bargaining associated with market pricing climates, and instead emphasizes that the actions of one person are tied with another’s actions over time (Molm, 2003). Maintaining balanced exchanges is important, allowing parties to better manage relational indebtedness incurred during exchange cycles. Because reciprocity is integral to equality matching climates, the justice norm by which employees evaluate the fairness of their exchange relationships is equality of input (Fiske, 1992). As employees determine they are treated well in helping exchanges with others,
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