10.1 Confidential information (“Confidential Information”) shall include but not be limited to the Software System, including all specifications, any documents including but not limited to information, reports, studies, object or source code, flow charts, diagrams, and other tangible or intangible material of any nature in connection with the Software System, the terms and conditions of this Service Agreement, all information concerning either party’s technical operations including, without limitation, computer systems, equipment, and facilities, and the CLIENT’s financial, business, and commercial information or data regarding the CLIENT’s customers and/or contacts (“Confidential Information”). Confidential Information shall not include information that is or comes in to the public domain or is independently created or obtained by a party other than where such resulted from a disclosure by a third party in breach of confidentiality obligations