Withdrawal cognition according to Blacksburg (2000) is a process, which comprises construct of withdrawal intention (thinking of quitting, intention to search, and intention to quit). Early literature reports that thinking of quitting, intention to search, and intention to quit is linked with or precede withdrawal behaviour (actual quitting or turnover). As a result of this, Blacksburg (2000) recommends the use of withdrawal intention over withdrawal behaviour because the latter is more difficult to predict than intentions.