Dear Mr. Yasunoba Kobayashi
Greeting from S31 Sukhumvit hotel, is our pleasure to serviced you
by lasted visited, that you had stayed on 20-07/2015-21/07/2015
As per check out process guest need to contact the front desk atleast return a room key and check the room but you didn't contact and there is outstanding balance 810.-THB
The details are below :
1. 2 Heineken beers 320.- THB
2. 2 Mineral water 190.- THB
and you had borrowed our umbrella on 20/07/2015, our housekeeper has checked the room and they were insist they can't found umbrella in your room
so we have to charge 300.- THB for lost umbrella.
So we writing this letter to inform you about this matter that we'll going to charge through your credit card, therefore, please reply back as soon as you could as well as your new credit card's number.
If you have any questions, please do not hesitate to contact us.
Best regard
Miss Nutthakul Suwaruk
Guest Service Agent
Front Office