This below case. She complained and asked about the quality of product down!!!. Her air conditioner have refrigerant leak at the evaporator after install is 2 years(PO date 02/04/2013). AC model is FTKS24JV2S/RKS24JV2S and serial number is E000704/E000756. Us team checked as Apr 9, 2015 but she disagree to replace the parts.
Please explain to customer. If you need to more information, contact to me.
Thank you.