Major characteristics of a GDSS:
Its goal is to support the process of group decision makers by providing automation of subprocesses, using information technology tools.
It is a specially designed information system, not merely a configuration of already-existing system components. Is can be designed to address one type of problem or a variety of group-level organizational decisions.
Is encourages generation of ideas, resolution of conflicts , and freedom of expression It contains built-in mechanisms that discourage development of negative group behaviors, such as destructive conflict, miscommunication, and groupthink.