Sidebar 3.1 (cont.) Clow and PC purchases small medium business buyers by Table 3-1 CDW's participation in various channel flows CDW's Investment in Flow Channel Flow Physical possession (a) CDw has a warehouse. (b) CDw ps 99 percent of orders the day they are received. (c) CDW as institute an asset tagging system that lets gov h ernment buyers track what product is going where; prod- uct is scanned into both buyer and CDW databases for later ease in tracking products (e.g., for service calls) (d) CDw buys roduct in large volumes from manufacturers, king in approximately eight trailer-loads of product from various suppliers every day. Loads are received in bulk, with few added services. (a) CDW devotes a salesperson to every account (even small Promotion new ones!), so that an end-user can talk to a real person about technology needs, system configurations, service, etc. (b) Salespeople go through 6 l/2 weeks of basic training.