To move these initiatives from theory to reality requires an action plan.
An initial plan has been developed for each initiative, including elements
such as a description of the initiative, rationale, value and impact, and critical
success factors.
A number of dimensions were taken into consideration, including the role
of the consumer, simplicity of the plan, importance of upfront planning and
development of a sound foundational model (see sidebar, page 22).
To move these initiatives from theory to reality requires an action plan.An initial plan has been developed for each initiative, including elementssuch as a description of the initiative, rationale, value and impact, and criticalsuccess factors.A number of dimensions were taken into consideration, including the roleof the consumer, simplicity of the plan, importance of upfront planning anddevelopment of a sound foundational model (see sidebar, page 22).
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