Education
Education of the parents is a role of the triage nurse that promotes comfort and security in the level of care being provided. It is well documented that informed patients are more satisfied with care when confident health education is promoted. 
NICE (2007) recommends ideas such as information charts, education on things parents should be aware of in their unwell child such as rash and dehydration, and encourages a reduction in the perceptions surrounding febrile convulsions.
The Launceston General Hospital provides information sheets on febrile convulsions and fever to parents of children
with fever supplied by the Royal Children’s Hospital in Melbourne as part of discharge planning to reduce discomfort in parents and encourage appropriate management of their unwell child.