A:......Rama Garden Hotel. May I help you?
B:I'd like to book a twin room for one night.
A:Yes. Could I have name?
B:...................................................
a.Hi
b.Hello.
c.Good morning
d.Good bye
a.Rama Garden Hotel
b.Kathy K-A-T-H-Y
c.And what's your name?
d.Who are you?