Hey there,
We are more than happy to assist you with this, but note that we will need to verify your identity to change your e-mail address manually. This is a standard security precaution to prevent unauthorized access.
To help us verify your identity, please send the following to verify@digitalocean.com:
* a clear photo of yourself holding your legible government-issued photo ID or passport
Be sure to include this ticket's ID in the subject e.g. "Ticket #768852" so that we can associate them.
We perform this manual review process to ensure the safety and security of the platform for legitimate users. This is also intended to prevent cases of fraud or identity theft. We hope you understand why we do the verification process.
Once you have sent the above, please let us know by replying to this ticket, and include the new email address you wish to use. This will allow us to process your request as quick as possible.
If you have any questions or concerns about this process, don't hesitate to let us know.
Thank you,
Keith
DigitalOcean Support