The decisions to be made in the area of managerial control are largely dependent upon the
information available to the decision makers. It is basically a middle level where planning of
menus is done and whenever an order is voided, the reasons for the void are keyed in which
later helps in management decisions, especially if the voids are related to food or service. The
managerial control that is middle level also gets customer feedback and is responsible for
customer satisfaction.