Yes, the KPI was relating on both LTC & STC (consignment & loan) by monitoring only “Right place or Right time” and summary the error separately.
I guess, Zuellig Vice President of Medical Devices, who’s Ms. Jinda Charoenpiboonsin consider on this points due to she called me since last month by recheck the meaning of “Accuracy” due to the old contract may indicated the simple words such as “Right Place & Right Time”. However, I suggested her to contact the relating people better than me.