For the customer to cancel the order. I request 20% deduction for the value of action.
We accept PayPal payment. Also note that you can use your credit cards (Visa, Mastercard and others) to pay through PayPal without needing to actually have a Paypal account.
We only ship to the address on the receipt, no exceptions.
Shipping
Generally orders take between 10 and 20 days to arrive depending on where you live in the world.
We use registered airmail for all deliveries.
If you wish to use expedited shipping we can do this via FEDEX or UPS. Please contact us before purchasing and we can get you a quote.
Refunds and Exchanges
We offer a 30 day refund policy on all regular items.
Customers are responsible for all shipping fees, both the original and return.
Once the item has been returned by the customer, via Registered Mail, marked as a zero value item and received by NativeHandmadeShop, your refund will be issued.
Please check all information concerning dimensions, color, delivery delay before you purchase and feel free to ask questions if something appears unclear.
We are always available to ask questions before you purchase a product.
Additional policies and FAQs
Custom orders: If you see something you like, but wish to have some alterations made, or if you would like a different color or material for a specific design, please contact us so we can discuss. Please note that for any custom items we will request payment before the item will be produced.