We are writing this e-mail to complain about the shipment of 3 extinguishers to us
This shipment refers to our purchase order on. A101
Yesterday we received this shipment and found that 1extinguisher was damaged it was scratched and broken when we received it
Therefore we would like to inform you that we need to suspend the payment for the whole order until your company has replaced the damaged extinguisher with the new one
Best regards
Pon namfon
Senior warehouse supervisor
Fridge co.,ltd.