The utilities’ IT projects should normally acquire and
take into operation new, or improvements to existing,
components in the EIS. Consequently, typical activities
on the utility-side in IT projects include: Project
planning; preparation of request for proposals;
evaluation of proposals; preparation of contracts and
negotiations; tracking, and controlling progress; reengineer
business processes, routines, and train the
staff to make efficient use of the improved IT support;
carrying out final acceptance test, run trial period,
prepare defect reports to be corrected before giving
final acceptance of the delivery, and closing the
projec