Case of Mr. Kang Choon Wei from AGODA ID 54860995, is classified in this regard above.
That why, I worry all the time, when my staff check-in the reservation without a customer.
From now onward, To follow sequence of the procedure of No-show accordingly. All no-show reservations have to reported by the Assistance Duty Manager, next morning.
Do not check in any reservation in to the system without guest.
Violators will be punished according to the rules of the company and responsible for all expenses that may occur.