As all of you are well aware that our hotel weekends (Saturdays & Sundays) are almost always very busy with the highest/peak occupancy of the week but I noticed many operation HODs are not around or on regular weekend days off. Many are taking it easy and leaving it to their staff on weekends. I’m monitoring your areas closely and please make sure no negative comments are from your department from the MM, Tripadvisor, DM log book, etc during weekends .. or I may have to personally fix your days off for you.