This study investigates social factors, personal
attributes, and cultural factors that can affect use and
acceptance of eWOM. The study shows that gender
differences affect perceived eWOM credibility, use and
acceptance of eWOM, and purchasing decisions. The
study shows that males and females develop trust in
different ways from online consumer reviews. The
study shows that involvement has the most significant
effect on perceived eWOM credibility. The results
show that customers that are more involved with a
product are more likely to accept and use positive
consumer reviews.