2. The Increasing Importance of Social Media
and Social Marketing on the Web
Weber observes that marketing’s role has changed, and the social
web is promoting that change. Marketing’s traditional tools for getting
the word out are growing rusty. The explosion of media choice
has undermined the mass marketing model. There are new rules for
measuring marketing success in a social web context. Weber maintains
the new marketing creates the platform of true interactivity.
The best web sites will combine professional and user-generated
content. Viral marketing is word-of-mouth over which you have no
control. The new marketing will be collateral-free. Weber reasons
that recruiting to the social web consists of two toolkits: digital
media marketing and digital media relations. Facebook is defi ning
an age of non-intrusive marketing. The social web is not just a
channel or another medium for marketing messages.
1
Sterne claims
that search is a regular part of regular online marketing and not a
social media activity. Doing old things in new ways is essential when
it comes to online marketing and measuring online marketing. Driving
results through social media has become an important component
of the marketing strategy.
2
Kotler and Lee believe that social marketing can help people
move up and out of poverty: social marketing has been applied to
influence behaviors that reduced poverty and improved the quality of
lives. Social marketing develops constructive approaches to support
desired behavior changes. Commercial marketing uses a set of principles
and practices that can be applied effectively in the social
realm. Social marketing relies heavily on voluntary compliance. Social
marketing initiatives are likely to require new and different ways
of doing business for the nonprofit, providing an important solution
for corporations that want to contribute to poverty reduction.
3
Les-
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kovec et al. claim that viral marketing exploits existing social networks
by encouraging customers to share product information with
their friends. Some services used by individuals to communicate are
natural candidates for viral marketing. Viral marketing is a diffusion
of information about the product and its adoption over the network.
Leskovec et al. examine the properties of the recommendation network
in relation to viral marketing.