I learned
about the importance of service from my parents—
did fhis pofential employee learn it from hers?"
"What matters is attitude, attitude, attitude,"
Corinthios explained. "All around fhe world it is
the same. Wifhout the right attitude, they cannot
adapt." Another manager added, "What we need is
people who can adapt, either to guests from all over
the world, or fo operating in a variety of counfries."
One of his colleagues elaborated on the importance
of hiring for attitude, and its challenges: