How to be a better listener
Think of listening as a skill that must be mastered. Nobody is born knowing how to read and write. These essentials skills are mastered by constant practice. Similarly, listening has to be learned the same way. Kerr says the first step in mastering listening is what she calls, “Being here now.” The means “staying in the moment we are in, concentrating on every second of a conversation. If we don’t, we might miss a critical cue or idea.”