For example, Schurr and Ozanne (1985) defined trust as one’s
confidence in one’s opponent in terms of the opponent’s ability and
willingness to establish and maintain a faithful business relationship
and the reliability of the opponent’s promises or appointments.
Moorman, Zaltman, and Deshpande (1992) suggested that trust is
one’s dependence on one’s opponent in the hopes that the opponent’s
words or appointments are reliable. In addition, Mayer,
Davis, and Schoorman (1995) defined trust as an expression for
enduring beliefs from the opponent’s action, and Doney and Cannon
(1997) claimed that trust is one’s confidence in one’s opponent.
With diverse definitions of trust, researchers (e.g., Kim, Ferrin, &
Rao, 2008) have generally claimed that trust induces cooperative