1. HFFT Commander contact with Local Fire brigade leader about situation.
2. If under control, clear and safe. HR teams inform situation to all staff for go back to work place and Front office team lead our guest back to the hotel.
3. HFFT rush to investigate at fire scene once again together with local fire brigade leader. Feedback form them is required to record.
4. HFFT blocked the area, took the picture and kept other evidence for further reference.
5. Complete FIRE report to GM and EAM by: Chief Security
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Organization Chart of Hotel Fire Fighting Team
An organization Chart of the Fire Fighting Team is created and kept up to date by HR.
The Chief Security is to ensure that a functional team is on duty during every shift- including night shift. A photo, as the below one is to be sent to all department heads who will post this on their staff notice boards so they are aware whom to contact in the case of an emergency.
All shifts are to be covered effectively by a team consistent of experienced responders. The Team leader liaises with the General Manager on that selection who in turn will ensure that all department heads are supporting the participation.
THE SUKOSOL BANGKOK HOTEL
FIRE MAN TEAM ON DUTY
Morning Shift Afternoon Shift Night Shift
07:00 am-17:00pm 13:30pm-23:00pm 22:30pm-07:00pm
IF YOU DISCOVER A FIRE OR SMOKE
1. Go to the nearest telephone and contact Call Center. Please dial
Number “1234”
2. Do not panic and speak clearly
“Your name and the location of the fire”.
3. If not find telephone activate the fire alarm system by the nearest Manual fire alarm station
4. Try to contain the fire with Portable fire extinguisher.
5. If cannot stop the fire, Advise guests and staff leave the fire area.
6. Close the door and window.
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7. Do not use elevator.