About Enterasys AP 3610 that we ordered from Germany for setup to new plant in next year. Now BOI dept. (Custom dept.) for Rayong tell me this model not allow to import to Thailand, because it is the problem with the signal and frequency which might be interrupt to government sector or military.
This problem has been happen on last year. The history is in the attachment.
Now the shipment for this equipment was cancel and we need to change to new model e.g. AP3710i.
Can we return and change to a new model or not ? if yes how to do this ?
could you please help us for the possibility.