METHODS
Mobile social network service management (MSNSM) system developed a mobile social network of a service management
system based on existing network architecture. The purpose of
this research is to provide user connectivity for the service system via wired or wireless networks. When users share location
information with each other, they can receive useful help from
nearby users immediately.
Users regard mobile devices as tools to connect with the
system. The MSNSM system receives location information and
service requests from users. The mobile device can transmit
information to the closest user through analyses of the MSNSM
system when someone needs timely assistance. Users utilize
this MSNSM system to obtain useful information immediately;
social groups are also able to interact with each other on a timely
fashion