Job Responsibilities:
Maintain relationship and favorable contacts with current and potential customer accounts
Coordinate with other departments to resolve critical customer service issues
Facilitate and lead project meetings. Develop minutes of meeting and Provide appropriate follow up to project stakeholders and responsible persons
Management of sales, and relationships with particular customers.
To manage the relationship with the client of the account(s) they are assigned to
To work as the interface between the customer service and the sales team in a company.
Generate sales for a portfolio of accounts and reach the company's sales target
Identify new sales opportunities within existing accounts to remain a client-account manager relationship by up-selling and cross-selling
Manage and solve conflicts with clients
Interact and coordinate with the sales team and other staff members in other departments working on the same account - Meet time deadlines for accounts