Selection of employees Interviews are the most appropriate method of selecting new employees. Interviews are usually conducted in several rounds. Transcripts and diplomas are also normally looked at, but they are less important than the perception of the person as ambitious, hard-working, and beneficial to the company because of his or her previous professional experience (cf. Fey et al. 1999:73). Both Russian and Western companies require applicants to submit a CV/resume. ‘However, since resumes have not traditionally been used in Russia, they are still poorly done and provide varying amounts of information about the candidate’ (cf. Fey et al. 1999:73). Often misrepresentations in language proficiency, computer literacy, and previous employment dates, duties and responsibilities appear in these resumes, and should be investigated. References are not usually required, but submitted references are appreciated. Some recruiting agencies provide ‘reference check’ services. It is crucial to specify what a recruiting agency actually means by the term