Dear Teeraporn,
We can contact police for investigating this accident, but I consider there’s fewer evidences supporting us ferret out the hacker. The hacker used the domain e-mail (@163.com), but this domain could be
enrolled by anybody around the global. We had reviewed the revised invoice and it included obvious flaw, for example the revised bank address shown as “AUSTRIA”, it’s impossible for us open account in there and
the bank also could check out there’s no any open account or transaction record based on Jinhe. Besides, we noticed the hacker sent the confirmation letter on April 28th when after we called you about this fraud
behavior, so The bank had enough time to stop the transfer or frozen the money.
Meanwhile, we have taken action from all available aspects. For example, we accused the hacker’s address to 163 company and asked them stop this guy’s any operation immediately; We asked all of
team member use our enterprise email (@jinhe.com.cn) which possess higher safety instead of others; We’ll contact police and check out if they can find clue from current available evidence ……Please let me know
if we can provide any other help to solve this problem together with your excellent company. Of course, we’ll continue intensifying supervision for avoiding such incident occur again.
Please keep us informed for updates and sincerely wish there’ll be a happy ending.
Best Regards
Michael