First of all I find that’s a shame to pretend that’s genuine leather when is not. The bag is very well designed but has weak points there where it needs the most. Instead of "genuine leather" we have cheap fake plastic leather there where we need the most of resistance, the buckle where the strap meets the bag. In that case the bag is not as resistant as it should be so I expect to broke very soon. Too bad. It could be a great product if it had the materials as described.
Banggood Reply:
Hi , sorry to hear that. It is genuine leather. And would you please contact our customer service cservice@banggood.cn? Please send us your order number and a video or some pictures to show your problem.