liaising with coach operators, airlines, hoteliers and resort reps
agreeing service levels, contracts and costs
confirming customer names with airlines/hotels
collecting, evaluating and responding (as appropriate) to customer feedback
using market research information to guide decisions
producing brochures and internet-based information
providing pricing information
marketing holidays to clients via travel agents, websites, brochures and television advertising
handling bookings, invoicing and issuing of tickets
predicting profits or number of bookings.