Duties;
◾Launching incentive programs to generate and increase sales.
◾Coordinating and supervising the day-to-day sales efforts of the team.
◾Assisting Account Executives in the preparation of proposals and presentations.
◾Training and coaching team members on selling techniques.
◾Setting examples for other staff in areas of personal character, commitment and work habits.
◾Reducing shrinkage by managing loss prevention techniques.
◾Leading, directing and motivating the sales team.
◾Gaining a thorough understanding of every customers’ needs in order to offer them the best solution.
◾Presiding over weekly staff meetings.
◾Conducting real-time phone monitoring of staff.
◾Maintaining staff attendance and punctuality reports.
◾Promptly handling customer complaints.
◾Field training new sales representatives.
◾Monitoring and responding to changing service level requirements.
◾Maintaining accurate records of customer contracts.
◾Attending all company departmental and general meetings.
◾Completing all sales paperwork.
◾Recruiting sales representatives.
◾Carrying out staff performance reviews.
◾Addressing individual and group training needs.