2.3 Minnesota Satisfaction Questionnaire
An outcome of the Minnesota Studies in Vocational Rehabilitation, better known as the Work Adjustment Project,
was the development of the Minnesota Satisfaction Questionnaire (MSQ). The MSQ, developed by Weiss,
Dawis, England, and Lofquist (1967), is a survey instrument designed to be administered to either a homogeneous
or heterogeneous group of individuals to assess their overall job satisfaction. This is accomplished by measuring
satisfaction with several individual aspects of work and work environments. As an aggregate but individualized
measure of satisfaction the MSQ is useful because two individuals may express the same amount of general
satisfaction, but for entirely different reasons. These individual differences in vocational needs may affect
satisfaction in different way among diverse classifications of workers. Such understanding of workers’ needs
should contribute to the effectiveness of vocational planning and operational considerations (Weiss et al., 1967).