Well received your mail with thanks.
But we'd like to know what's exact problem..
I mean.. there's a damage in container itself ? Generally, we didn't take pictures for containers.
If there's a problem in container itself, we'll check it to shipping line whether we can waive a cost.
In order to take actions, we need to know container conditions, so please send some pictures for damaged container including container number...
Looking forward to your earliest reply, we remain...
Best Regards