Moreover, We have listened to the telephone recording system and selected trade order items executed during 1March 2015 to 31 May 2015 to do audit checking .We noted the technical error of tape record NEW SMART VOICE system at Seacon Square Branch were not properly recorded ,It is not recorded since January 2015 until audit field work date. This finding is about the error of telephone record 13 channels, effect to 13 IC Staff with 14 telephone record numbers