Over the last decade academic literature on brand management and marketing has discussed a new paradigm called co-creation. Co-creation offers a whole new perspective on how to see the firms’ fundamental ability to create long-term value and brand equity (Helm and Jones 2010). In co-creation, value is a function of experiences that take place outside the product itself, for example at web platforms where consumers interact within a community. The model of exchange with its focus on production efficiency from the 19th century’s Industrial Revolution is obsolete. During the last several decades the perspective alters the focus to intangible resources, the co-creation of value, and relationships, which made service provision, rather than traditional, static and discrete tangible goods, central to economic exchange. Competences, knowledge, information and skills for the benefit of the user could be used as unit of exchange. Earlier ways to understand brand value creation assumed this to happen inside the firm, in the production of goods, which was subsequently sold to consumers. Today business managers have recognized that they need to involve more persons in creating long-term brand value, which re-quires extending the thought of value production to include more people outside the firm in the value-generating process, which include much more than the production of good. For example, such value creation could in some way be a result of the communication that takes place between companies and their customers on social media sites, but how this phenomenon happens needs to be empirically examined, and further understood in the light of the fast growing theory sphere concerning brand value co-creation. This thesis seeks to add some new little valuable piece of knowledge to this inquiry.