Ticket Refund / Change
Flight Reservation Cancellation and Refund
•
To cancel your flight reservation, send your request to one of the email address below
onlinebooking@laoairlines.com or vtersqv@laoairlines.com
• The cancellation charges applicable will depend on the fare rule.
• Your cancelled ticket can be refunded at the Lao Airlines Head Office in Vientiane only.
•
The refund for your ticket will be processed within two weeks.
Flight Reservation Changes
• Change reservation : The applicable charges will depend on the fare rule (please contact by formal email).
• Reroute : Not permitted.
• Name change : Not permitted.
• Upgrade : Not permitted.
• Ticket Endorsement : Valid on QV operated flights only/non endo/penalty applies