Organisational policies and procedures
Firstly, let’s define policy and procedures.
A policy is a course of action or guidelines to be followed whereas a procedure is the ‘nitty gritty’ of the policy, outlining what has to be done to implement the policy. For example, a staff recruitment policy could involve the following procedures:
All vacant paid positions will be advertised in local and state-wide papers.
The advertisements will have details of duties, salary range, closing date and contact details.
All interested people will be mailed job descriptions and information about the organisation.