And those words don’t necessarily have to be directly to the
manager, as a senior executive at a small company points out:
“Probably the most rewarding and memorable are the sincerely
kind words. The most impact in my forty-seven years was the
CEO who sent a letter to my adolescent daughters, explaining to
them the significance of an industry award I had received.”
People in business want to be valued and respected. If you can’t
increase compensation or distribute a bonus, it is necessary to go
out of your way to compliment one of your managers or employees who has been doing a good job.