This article explores the evaluation process,
particularly in terms of offering the Library a
framework for negotiation with the various
stakeholders involved with the product. The
stakeholders included the publisher, faculty
librarians involved in materials expenditure
decisions, and product end-users. For the
negotiation to occur stakeholders needed to be
presented with a ‘meaningful construction
[which] makes sense’ of issues to do with the
product (Guba 1989, p.8). To construct this
reality the Library used two basic evaluation
processes of inquiry.