Dear all,
sorry for all the trouble.
Regarding your first e-mail there was a misunderstanding. We offered only the lower format parts for the pucks. The upper
parts were not offered. So you we have to send an offer for the upper parts.
Regarding the second e-mail we built the format parts according to our latest knowledge for construction of format parts.
However if you need the old version we can built them together with the upper parts (which you have to order).
Another alternative would be to adapt the conveyor speed – if possible.