Notification call tree
Upon declaration, CMT members should notify selected individuals, who in turn notify other individuals, who notify other individuals, until everyone has been contacted. This is a ‘notification call tree’. It is time-consuming to update a large call tree with current phone numbers, but it costs almost nothing. It’s a good way to get the human resources department involved; they are most likely to have accurate phone numbers for employees. Note: don’t list only employee’s office numbers. You need mobile phone numbers, home numbers and pager numbers.
Testing the speed and accuracy of your organisation’s call tree can be conducted even without a BCP. This test should be scheduled each calendar quarter.