This research aimed to determine the level of satisfaction in the service of a copy shop, Pathum Thani and university students to compare the level of satisfaction in the service of a copy shop Pathumthani University students and also by personal factors. have The aim was to study customer satisfaction in the service, photocopying Pathumthani University's five areas, namely, price, speed, location, staff and the environment. And quality and to study the problems and suggestions of our users copy shop. University Thani