I was caught up in Military Coup in Istanbul & phoned hotel twice to advise I would be late & possibly wouldn't arrive until following day. I asked if I would still be charged for first night and they said yes. That was very disappointing considering I called them twice and was under a great deal of stress when stranded for 22 hours under terrible conditions.
The other thing that disappointed me was after staying there 5 nights I asked if I could shower somewhere before going to the airport to catch my late flight & was advised that there wasn't. When I asked about a shower at the pool I was told it would cost 200Baht.
One last thing, the bed was very hard but that seems normal in Thailand.